SmartFix360 Project Overview

A comprehensive visual guide to the full-stack service marketplace project, highlighting key components and insights.

Project Ecosystem & User Roles

🖥️

Web Platform

(Next.js)

Admin Manager
⚙️

Core Backend

(NestJS & MongoDB)

API Hub
📱

Mobile Apps

(React Native)

Customer Staff

🧑‍💼 Super Admin

Full system control, analytics, fraud detection, and overall management.

🧑‍💼 Manager

Oversees providers and bookings within a specific zone or service category.

🧑‍🔧 Service Provider

Manages services, receives job alerts, updates status, and communicates with customers.

👤 Customer

Books services, tracks live progress, chats with providers, and provides feedback.

Key System Capabilities

🛡️

Advanced Security

Robust JWT + Refresh Token authentication, IP tracking, and brute force prevention.

Real-time Interactions

Socket.io for live chat, instant booking assignments, and dynamic updates.

🔔

Seamless Notifications

Push notifications (FCM/APNS) and email for critical alerts and updates.

🔍

Proactive Fraud Detection

Automated monitoring for suspicious activity, with alerts and IP blocking.

📝

Comprehensive Audit Trails

Detailed logging of all sensitive actions for compliance and traceability.

Automated Operations

Cron jobs for routine tasks like fraud analysis, log cleanup, and reminders.

Technology Stack

Dedicated Project Team

Project Timeline: 22 Weeks

The project unfolds in 6 interconnected phases, ensuring a structured approach from conception to deployment.

Investment Breakdown

A transparent allocation of resources across key project phases, reflecting the value delivered at each stage.

Project Phase Cost (BDT)
Phase 1: Discovery & Design 35,000
Phase 2: Backend Development 105,000
Phase 3: Web App Development 50,000
Phase 4: Mobile App Development 95,000
Phase 5: QA & UAT 30,000
Phase 6: Deployment & Handover 30,000
Total Investment (Excl. VAT) BDT 350,000